INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. We make every effort to ensure that the product you receive matches the images shown on our website. Please note that minor variations in color may occur due to lighting or screen settings.

Where can I view my sales receipt?

After placing an order, your sales receipt will be sent to your registered email address. You can also view and download it from your account under “Order ”.

How can I return an item?

To return an item, please contact our customer service within [14 days] of receiving your order. Items must be unused, in original packaging, and accompanied by proof of purchase. For more details, please visit our Return Policy page.

Will you restock items indicated as “out of stock?”

We regularly update our inventory. Some items will be restocked, while limited-edition products may not return. You can sign up for notifications on the product page to know when an item is available again.

Where can I ship my order?

We currently ship to :

UK & Europe: [3–7 business days]

North America: [7–12 business days]

Asia-Pacific: [7–14 business days]

Rest of the world: [10–20 business days]

Shipping options and costs will be calculated at checkout based on your delivery address.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS